- Name: Sean Spielvogel
- Email: firstname.lastname@example.org
- Phone: 724-841-768
- City: Butler
- State: Pennsylvania
- Country: United States
- Listed: April 20, 2015 10:13 pm
- Expires: This ad has expired
A seasoned troubleshooter, manager and decision maker, I bring professionalism and organizational skills to my work. I am confident of my skills and of my ability to help your company grow and become more successful.
Work HistoryDepartment Manager
Butler, PA 2012 to Date
Responsible for 20 direct reports. Consistent scores of over 95% on customer service reviews. Responsible for scheduling, training, coaching and reviewing staff.
Ellwood City, PA
Responsible for recruitment, hiring, training, and coaching of staff Top ten store in add on accessory sales. Increased credit applications by 30%
The Butler Eagle
2008 – 2009
Design and implement marketing/branding programs Trained, coached, and recruited District Manager staff. Handled negotiations with independent contractors. In charge of the marketing and distribution of niche products. Developed logistics for distribution of products.
Circulation / Mailroom Director
The Pocono Record
2007 – 2008
Stroudsburg, PA Planned, directed implemented policies, procedures, and initiatives. Supervised and developed performance evaluation for staff up to 40. Designed and implemented customer service retention programs. Created marketing campaigns to drive sales and expand markets. Handled and developed logistics for product delivery. Managed budget planning and implementation.
Created and implemented regional customer service department. Responsible for the planning and implementation of multi million dollar budgets. Responsible for the recruitment, training, coaching and disciplinary of department. State wide recognition awards for: marketing, customer retention, sales, and 3rd party sales.
Implemented growth and distribution of niche products through partnerships. Developed controlled product sampling program to drive consumer interest. Managed budget planning and implementation. Organized operations and assigned job responsibilities.
The Toledo Blade
1999 – 2001
Toledo, OH Responsible for distribution of products and services. Developed sales campaigns for expansion of region markets. Initiated customer service retention programs. Accountable for third party sales growth. Contracted independents for collection and product delivery.
University of Pennsylvania
AffliationsPennsylvania Newspaper Association Member 2007-2009 and 2001-2004, Chairperson on Board of Circulation New York State Circulation Managers Association Member 2004-2007, Director of Training 2006-2007
Cover LetterHiring Manager, Having qualified experience in management, customer service, and marketing, I have the expertise which enables me to immediately take ownership of your open position and quickly prove myself to be an asset to your organization. My primary responsibilities have been the continuous analysis and improvement of customer service as well as the constant challenge of boosting sales and developing customer awareness of products and services. Along with budget planning and implementation, employee recruitment, training and coaching. A seasoned troubleshooter, manager and decision maker, I bring professionalism and organizational skills to my work. I am confident of my skills and of my ability to help your company grow and become more successful. I look forward to meeting with you at your earliest convenience to discuss how we can move forward together. Regards, Sean Spielvogel