- Name: John
- Email: Posluszny
- Phone: 843-729-7732
- City: Goose Creek
- State: South Carolina
- Country: United States
- Listed: August 31, 2017 5:11 pm
- Expires: This ad has expired
To obtain a position where I can utilize my vast knowledge and experience to enhance the companies business model.
Work HistoryPresident of Shared Services and Audience Development
Evening Post Industries
August 2016- September 2017
Responsible for budgeting, personnel and cost controls for the division consisting of 212 employees, 2 daily and 5 weekly newspapers, internal call center, extensive TMC products, distribution network, circulation and commercial printing.
Direct company circulation, call center, circulation marketing, and distribution operations. Ensure effective and efficient customer service, support and retention.
Formulate and recommend policies and procedures that guide the organization in maintaining and improving its competitive position and the profitability of the operation.Develop and implement multi-million dollar budgets.
Identify, recommend and implement changes to improve productivity and reduce cost, while establishing procedures to maintain high standards of quality.
Responsible for the development and implementation of the long-term capital planning for EPI’s Newspaper division including price and contract negotiations.
Responsible for all aspects of commercial printing, including sales, contracts, production, and customer service and relations. Manage business relationships with key distributors.
Keep abreast of all current and emerging technology that can provide innovative, industry leading solutions to our business needs. Develop and implement sales and marketing programs to drive print/digital subscriptions and single-copy sales.
Maintain a collaborative relationship with all newspaper departments to develop marketing, special projects, custom jobs and to coordinate pricing and print schedules.
Develop and manage and monitor new processes and programs for Audience Development and Commercial Printing.
Create programs to develop and advance employee’s careers, maintain compliance with statutory regulations such OSHA, and continue our focus on safety and risk management policies.
December 2013- July 2016
Responsible for the management of three daily newspaper publications morning and evening, two weekly newspaper publications, total market coverage deliveries throughout West Virginia and Ohio, along with the management of all facets of customer service, production, sales, marketing and retention. Total circulation in excess of 85,000 for all papers combined.
Directly oversee the management of the Circulation Department with a staff of 32, a retention department of 7, a carrier force of over 350 independent contractors along with over 50 independent contracted bundle haulers.
Team building motivation of staff to increase our subscriber base through subscription sales and service.
Experienced in budgeting, strategic planning, performance management and forecasting along with maintaining a positive profit and loss statement.
Creation and implementation of all sales and marketing directives and initiatives with a proven track record of driving both print and digital subscription sales. Liaison to all special events such as Fairs, Chamber events and other specialized consumer programs.
Assist in obtaining and maintaining commercial accounts for our print facility.
Reduced overall customer stops over 18% while increasing customer paid starts by 6% year over year, out preforming the company’s other 43 daily newspapers.
Liaison for community events and organizations and outreach.
Organized multiple newspaper involved promotions that increased single copy sales and revenue over 8%.
Recognize and adapt new trends in the industry to fit the future needs of the newspaper.
Daily Gazette Newspapers Inc
September 2001- December 2013
Provide and oversee all facets of customer service and support for a 60,000+ circulation newspaper.
Positive understanding of customer loyalty programs and Retention strategies
Analyze and interpret daily, monthly and yearly data to streamline costs and make department more efficient.
Create unique single copy promotions and marketing strategies to increase sales.
Resolution of all delivery disputes, explanation of billing questions, assisting in home delivery account creation and verification of delivery availability. Active promotion and sales of products for potential new store and business accounts.
Directly oversee District Managers interviewing and hiring, training and support interview of potential delivery persons, maintaining timely delivery and placement of products, analyze cost effectiveness of routes and route mileage allowance, assist in maintaining customer accounts and collection of funds associated with those accounts.
Assist in creation and implementation of all sales and marketing directives and initiatives with a proven track record of driving both print and digital subscription sales. Liaison to all special events such as Fairs, Chamber events and other specialized consumer programs.
Provide direct support to the Circulation Director overseeing and managing customer service phone representatives, manage day to day operations, assist in policy creation and implementation, such as pricing and performance and retention of current customers.
Specialized services include, knowledge of function and ability to navigate the present DTI(digital technology international) and GUI circulation systems, customer, store, truck, carrier and route creation, report retrieval, as well as interpretation of reports, knowledge of Excel, Word, Windows, Libre office, Power Point.
Confidential Assistant to the Commissioner
New York State Department of Environmental Conservation
January 1987 to October 1999
Managed all facets of day to day activities including meeting organization and planning, scheduling, safety, and travel arrangements
Assisted in formation of NYS environmental legislative policy.
Compiled and reviewed Executive budget for legislative approval.
Organized and managed Executive vehicle fleet.
Review of all documentation, press releases prior to review of the Commissioner.
EducationAssociates of Science: Forestry/economics
North Country Community College/Paul Smith’s College Saranac Lake, NY1986
Schenectady County Community College Schenectady, NY 1988
Criminal Justice Empire State College Glens Falls, NY 1989
Mohonasen High School Schenectady NY, 1984
AffliationsSenior member of Ogden half marathon race committee
Senior member of SC Hurricane Committee
NYS Circulation Managers Association
Saratoga and Schenetady County Chamber of Commerce
WV Press Association
Ohio Press Association
Wheeling Chamber of Commerce
Martins Ferry Chamber of Commerce
Cover LetterVersatile Manager who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with over 25 years of management experience with extensive knowledge of budgeting, operations, marketing , customer service and support with an unsurpassed work ethic.